Hisyam Sukri


Experience

IT Engineer - Operations Specialist

Flextronics Technology Sdn. Bhd. (FSP)

• Providing 2nd and 3rd level technical support to resolve complex issues and ensure smooth business operations.
• Managing IT asset inventory and user accounts in Active Directory.
• Coordinating with engineering teams for troubleshooting and support.
• Proficient in OS troubleshooting (Linux, MacOS, Windows) and application support for MES and ERP systems.
• Involved in new project setups, user acceptance testing (UAT), and compliance monitoring for IT equipment.

May 2023 - Current

Internship as IT Technical & Application Support

Silterra Malaysia Sdn. Bhd.

Support to end user, lease line network monitoring, debug website, update asset, and call center support

March 2022 - August 2022

Adhoc Local Team Support

Smarter Computer Sdn. Bhd.

Customer support related in Information Technology software and hardware in local region

November 2018

Manufacturing Technician

Jinko Solar, Plant 3, Penang

Maintenance machine of MAIA.

October 2017 - January 2018

Trainer coding@schools

Startup Malaysia, Kuala Lumpur

Teach primary school students about html, css and javascript

September 2017 - October 2017

Internship as PHP Programmer & Assistant IT Technician

Human Resource Management & ICT, USM, Penang

Develop retirement system (E-OPTR) and Provide technical Support

November 2016 - April 2017

Education

Universiti Teknologi MARA (UiTM) Perlis

Bachelor of Information Technology (Hons.)
February 2019 - August 2022

Seberang Perai Polytechnic, Penang

Diploma in Information Technology (Programming)
June 2014 - April 2017

Giatmara Prima Tasek Gelugor, Penang

Giatmara Certificates in Computer System Networking
December 2013 - June 2014

Sekolah Menengah Kebangsaan Kepala Batas, Penang

Sijil Pelajaran Malaysia
January 2009 - December 2013

Skills

Programming Languages & Tools

Interests

Apart from writing a code, I enjoy most of my time being outdoors. In the evening or weekend, I like to jogging and hiking.

When forced indoors, I preferred to watch an action genre movies and television shows.


Invited Talks & Certifications

  • Flex Star Award - Individual Recognition
  • Facilitator Coding@Schools
  • Talk: Workshop PHP & MYSQL at Politeknik Seberang Perai
  • Certified in CCNA 1 & 2
  • Participated in Forensic and Penetration Training
  • Participated in National Hacking Competition(UTP-HAX)
  • Participated in F-Secure IT Security Competition
  • Participated Civil Emergency Preparedness Training